office (419)
837-5015
fax (419) 837-1083
toll-free (888) 419-3635
Welcome!
Conficker Worm
There is plenty of misinformation in the media regarding the Conficker / Downadup worm which has infected many computers around the world. To listen to the news it sounds like something terrible is going to happen to your computer on April 1st. The reality is that on April 1st the worm will change how it manages it's own updates. It's likely that this update will have little effect on the Internet or your computer. Amplex has scanned all of the IP addresses under our control and have found no evidence of this worm on our customers computers. Since Conficker disables access to Microsoft's website if you can reach Microsoft's update site your computer is not infected (at least not with Conficker).
Broadband Wireless Service
Amplex provides high speed Internet service for homes and businesses in the Ottawa, Eastern Lucas, Northern Wood, and Sandusky counties using Motorola Canopy® wireless equipment. Unlike 802.11 based wireless service the Canopy technology is fast, robust, and reliable.
We can provide service in many areas that until now have been unable to receive high speed broadband service - at prices that are quite reasonable. Our broadband wireless technology works in locations that cable and DSL service can't reach - and in most cases is considerably faster than DSL!
Please check our Wireless web page for more information on our Wireless Service.
Web Hosting
Have Amplex host your web page! We provide web hosting services on both Unix and Microsoft platforms. Amplex supports a wide variety of hosting technologies - including MySQL, PHP, Java, Sharepoint, ASP and many others. Check out our Web Hosting page for information on hosting your web site.
Webmail
Managing your email is easy using Webmail. Webmail allows you to read and send email from any computer with an Internet connection - at home, at work, or on vacation. Using webmail is simple - just click on the Webmail link above or go to http://webmail.amplex.net and enter your full email address (including the domain name - like @amplex.net) and your password.
Search Page
The search page is back! Just click on the search button at the top or click here.
E-Mail, Spam and Viruses...
Amplex provides virus scanning for all e-mail passing through our mail system for our customers. Our virus scanner is fast, accurate and updated several times a day to stop even the newest viruses.
Spam tagging: Mail that appears to be junk is flagged by adding [*] to the subject line of the message. More details on this system and how you can use it can be found here.
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Need Help with your Service?
Our office hours are 8:00am to 5:00pm Monday to Friday. Phone numbers are right at the top of this page. Outside office hours we answer calls on our cell phones if we are available. If you reach the answering machine please leave us a message with your phone number and we will contact you as soon as possible.
Hate automated phone systems? We do too - and we try to make ours as painless as possible. If you want to reach someone right away just hit 0 at any time - it will ring all of the office phones and then start trying cell phones.
If you hear the 'all support representatives are busy' hold message it means that at least one of us is on the phone with a customer. It won't last longer than 5 minutes before starting to search cell phones. If you want to leave a message you can hit 9 at any time during the hold.
support@amplex.net is our preferred address for support requests. Messages sent to support reach everyone on our support team - so you are not waiting for an individual who may be out of town or on vacation.
We now have a Network Log for information about new services, outages, and general information. We invite you to not only read the posted articles, but post questions and comments of your own.